Having balanced staffs who have been involved in tourism industry at various levels comprising Tourism Management, Customer Services, Tour & Travel operations, we avidly strive to ensure that our clients receive outstanding service. We are able to offer a selection of products to accommodate each individual’s preference without compromising our world-class standards. We share our knowledge and passion for our beautiful and exceptional wildlife with all our customers.
Vision Statement
“Our vision is to become the premier tour, travel, and transport hires company, in sub Saharan region, renowned for our exceptional customer service, innovative travel solutions, transport and commitment to sustainability.”
Mission Statement
“Our mission is to provide personalized travel experiences that exceed our customers’ expectations, while maintaining the highest standards of safety, quality, and reliability. We aim to build long-term relationships with our customers, partners, and stakeholders, and contribute to the economic and social development of our community.”
Our Story
Although PYTILIA ADVENTURE SAFARIS LIMITED was officially registered in 2025, our team has been actively involved in the travel industry since 2004. With over 15 years of experience, we have established a reputation for providing personalized travel services that exceed our customers’ expectations.
Pytilia Adventure Safaris Core Values
Considers high quality and personalized services to all our clients.
Speedy communication upon your correspondence receipt.
Providing options and solutions to our clients’ requirements.
Competence through skilled personnel charged with efficiency and effectiveness.
We superiority ourselves in honesty, trust, and integrity in service delivery.
We are committed to preserving our environment and promoting our diverse culture and traditions and we always listen to your requirements and are always there for you whenever you need us.
Pytilia Adventure Safais pride us in the fact that our guests can immerse themselves in Africa’s broad savannahs and remarkable wildlife with complete peace of mind, knowing that every detail is covered. No group is too large or too small with our experience!
Pytilia Adventure Safaris Booking Terms & Conditions
For Reservations
We require a 40% deposit of the total tour cost upon confirmation of the safari in the low season period and to secure gorilla permits where necessary. (PLEASE NOTE THAT GORILLA AND CHIMPANZEE PERMITS REQUIRES FULL PAYMENT)
While we consider seasons seriously, peak seasons from July to September, we require a deposit of 50% of the total tour cost for the clients to safeguard the reservations and permits where necessary.
And thereafter the balance is to be cleared in 2 weeks prior to the arrival.
For bookings coming one month before departure, we shall require the full payment of the trip costs.
The payment is made by international money transfer to the company bank account in Uganda.
Cancellations
All cancellation penalties depend on the number of days before tour departure:
Before 60 days: Full refund
Between 60 days and 30 days: Refund of 70% of the deposit
Between 29 days and 15 days: Refund of 30% of the deposit
Less than 15 days: No refund
There is no refund of any unused portion of your safari once commenced.
Please note that Gorilla Permits in Uganda are not refundable when already booked, as this is the policy of the Uganda Wildlife Authority.
For child/children accompanying adults
Children of 3 years and below are not charged.
Between 4 years and 12 years is charged 50% of the adult’s rate.
13 years and above are charged the same rate as adults.
Important Information for Booking Terms & Conditions
Tour tariffs are based on all known costs and rates of exchange at the time of the transfer, any significant changes beyond our control will be immediately communicated to our clients.
Please we also request that you provide us with any medical conditions, dietary and any allergies to assist us to be alert in any case.
We also retain the right to alter any arrangements due to local conditions. We also retain the right to refuse any person from participating or continuing any tour if that person causes or is deemed to cause hazard or inconvenience to other clients and to our environment and ecosystems.
Children below the age of 15 years are not allowed to track gorillas and chimpanzees.
Please note that in Uganda US dollar banknotes series before the year 2006 are accepted only with a low exchange rate, therefore clients are advised to travel to Uganda with more recent banknotes series.
Contact Pytilia Adventure Safaris for more Info about Booking Terms & Conditions